Jostens Reviews

Jostens has an overall rating of 4.7 based on 26 reviews. Customer feedback on Jostens is mixed: Jostens reviewers highlight positive aspects like quality products, good customer service, timely delivery, which strongly appeal to students, parents, schools. However, Jostens is often criticized for its high prices, limited customization options, website navigation issues.

4.7/5.0

26 reviews

5 Stars

16

4 Stars

7

3 Stars

0

2 Stars

0

1 Star

0

All Jostens Reviews (26)
martha.Fisher
May 29, 2026
"Pickup at our school was really smooth. They..."
Pickup at our school was really smooth. They had everything organized, handed things out quickly, and my child received the correct package with no problems. It was a simple process from start to finish, and it definitely made me feel confident that they had everything under control...
joanne1991
May 26, 2026
"I ordered my kid’s class ring the..."
I ordered my kid’s class ring the payment part was smooth. My card went through on the first try, and I got the email receipt not long after, which is always a relief, right?
The only reason I’m not giving 5 stars is because the checkout page loaded a little slower than I expected. It didn’t cause any problems, though, so overall it felt reliable enough to me.
ChristineSanchez
May 17, 2026
"Arrived Right on Time"
I ordered from jostens mostly just hoping it wouldn’t show up late, and thankfully it arrived exactly on the day they promised. The tracking was simple to check, so I always knew where things stood and didn’t have to call or follow up with anyone. It made the whole process stress-free, especially since timing was the main thing I cared about
ryanyanez6753
May 01, 2026
"Solid yearbook coverage overall"
The yearbook did a good job covering most of the big events from the year, and it was fun looking back through all those memories. I did notice a few clubs were missing, which was a little disappointing, especially for students who were part of them. Overall, though, it still felt like a nice keepsake and made me happy to remember the year
mandi1971
May 01, 2026
"Actually Worth It"
I was kind of expecting it to be one of those things that doesn’t live up to the price, but it proved me wrong. It’s worth the money, and I really don’t have anything to complain about—even if I was ready to.
LucilleJohnson
April 08, 2026
"A refreshingly hassle-free order"
Ordering was really easy, and I appreciated that there wasn’t any pushy sales nonsense or awkward upsells. that kind of straightforward experience is worth a lot to me.
davidchapman4094
March 30, 2026
"Package arrived in great shape"
My order showed up packed really well, with no dents or damage anywhere. Everything inside looked clean and secure, which was nice. the only annoying part was dealing with all the packing material to get to it, so it took a bit more effort than I expected
JamesWelker_19
March 30, 2026
"The warranty actually came through"
I know people like to assume warranties are useless, but in this case it really did help. I had an issue with my ring, and they covered it without making it a huge hassle.
nicoleramsey7648
March 20, 2026
"Easy to tell what was included"
My Jostens order showed up and everything was easy to sort through. I could tell right away what was in the package, and it all matched the order info. The papers inside were helpful too. Nothing fancy, but it was nice not having to wonder if something was missing.
Arlene_miles96
March 15, 2026
"Sizing turned out just right"
I ordered from Jostens and was a little nervous about getting the size wrong, since I didn’t want to deal with returns or end up with something uncomfortable. I checked the measurements on the site carefully, and they ended up being really helpful. The fit was right on, not too tight and not too loose. Definitely relieved and happy with how it turned out.
richard-Weems
March 10, 2026
"Honestly really happy with it"
My order turned out way better than I thought it would. The material feels really solid, and the little details look super clean. It did take a bit to arrive, which I was kind of watching for, but once I opened it I didn’t really care. The quality is great, like genuinely very happy with how it came out.
COLOMBO
February 25, 2026
"Happy with my custom ring"
I really liked how many options there were for customizing my ring, the colors, the stones, all the little details. There were a lot of choices, a lot, which was fun. Some parts of the site were a little confusing at first, but I figured it out and got through it. Overall, I’m happy with how the ring turned out.
shanna_Crider81
February 21, 2026
"Pretty good selection, just a few things missing"
I was browsing jostens.com for graduation stuff, most of what I needed was available. The rings and cap and gown items were easy to find. A couple of the sizes or styles were out—well, not totally out, but unavailable in the options I wanted, which was a little annoying. Still, it wasn’t a huge deal, and I was able to order what I needed overall.
Jean_dowlin71
February 15, 2026
"My order ended up being exactly right…"
My order ended up being exactly right, which I definitely appreciate. I just wish it hadn’t taken so much effort on my end to get everything sorted out.
JudithCross
February 06, 2026
"I think I made the right call ordering here"
Jostens has been around for so long that I figured they were probably a safe choice, though I did second-guess myself a little after placing the order. Everything ended up arriving just fine, and when I reached out to support, they got back to me quickly. Overall, I felt good about ordering from them...
Gabriella.silk
February 03, 2026
"Really nice graduation keepsake"
I ordered a class ring from Jostens for my daughter, it turned out really, really nice. It feels special, like something she’ll actually want to hang onto for years. The shipping did take a bit longer than I was hoping, which was a little frustrating, but once it arrived, I was happy with it. It’s a sweet, sweet memory piece for her graduation...
beatricebranum2978
January 25, 2026
"Billing was clear, even if I was a bit confused at first"
I ordered my kid’s class ring and I’ll be honest, I was kind of confused at first because I kept expecting the price to jump once I got to checkout. But it didn’t. As I picked the different options, the cost updated right there, and the final total ended up being exactly what I thought it would be.

Shipping and taxes were shown clearly too, which helped because I hate trying to figure out what random charges are for. I got the receipt right away, and nothing weird showed up later. Overall, it was a simple experience once I realized there weren’t any surprise fees hiding anywhere.
evan_Gomez84
January 24, 2026
"Reminded me of ordering my own graduation stuff"
I didn’t realize Jostens had so many options until I started browsing. I originally went on there just to look at a class ring, but it kind of reminded me of when my older cousin was getting ready for graduation, so I ended up checking out the yearbooks, grad gear, clothes, and gifts too. It was easy to compare different styles and prices, which made the whole thing less overwhelming. I liked being able to find everything in one place instead of jumping around to a bunch of different sites
Gracia-robbins
January 16, 2026
"My snap judgment? Jostens made the whole thing…"
My snap judgment? Jostens made the whole thing painless. They kept me updated on my order and shipping, and the emails were clear enough that I wasn’t sitting there wondering what was going on. Overall, it was an easy experience.
amanda.Dewoody
January 03, 2026
"Quick and Easy"
I found exactly what I needed really fast, and the whole thing was super easy (which I definitely appreciate). No hassle at all.

View More Reviews

Jostens Q&A

How easy is it to get a hold of customer service at jostens?

Megan.White
June 26, 2020

“First time I called, I waited 45 minutes. Second time I called, it was one and a half hours.:-/”

Are there other similar companies to jostens that are less expensive or better?

organicpeacock300
May 29, 2020

“NO. THIS COMPANY HAS A MONOPOLY OVER ORDERING GRADUATION SUPPLIES.”

Is jostens a scam or a legit company?

WillardElliott
June 01, 2020

“I am not sure not they might as well be one. One of the worst service ever”

Have a question about Jostens?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.